Frequently Asked Questions

Get answers to common questions about Waterfall Hair Spa: Luxury - 60 mins.

During this 60-minute ritual you'll receive a consultation, deep cleansing, rich conditioning mask, relaxing scalp massage, and professional rinse and finish. Therapists tailor products to your hair type and will explain aftercare for sustained results.

Yes. We use salon-safe formulations designed to nourish and protect colored or chemically treated hair. Your therapist will select gentle, repairing products to maintain color integrity while restoring moisture and minimizing further damage.

For most clients, monthly sessions maintain hydration and strength. If your hair is extremely dry or damaged, bi-weekly treatments initially may accelerate repair; your stylist will recommend a personalized schedule.

Yes, with precautions. Inform us about sensitivities or allergies when booking. We offer hypoallergenic and fragrance-free options and will perform a patch test if needed to ensure comfort and safety.

Results typically last two to six weeks depending on hair type, styling habits, and products used. Home care with recommended shampoos, conditioners, and minimal heat styling prolongs softness, shine, and manageability.

No need to pre-wash; arriving with dry or slightly unwashed hair helps the treatment penetrate. If you prefer to wash beforehand, avoid heavy styling products so therapists can assess and treat your hair effectively.