Frequently Asked Questions

Get answers to common questions about Elegance Custom Package - 150 mins.

You can choose the mix of massage styles, facial or body treatments, pressure level, aromatherapy scents, and focus areas. Our consultation at booking and before your session ensures the 150-minute experience matches your preferences and therapeutic needs.

Yes. The package is ideal for first-time spa guests because therapists adjust pressure and modalities to comfort levels. We start with a thorough consultation and can recommend gentle treatments to introduce you to a longer, restorative session.

Absolutely. You can divide the 150 minutes between any combination of services—deep tissue, Swedish massage, hot stones, facial, body scrub, or cupping. Our therapists will create a balanced schedule so each modality receives appropriate time and seamless transitions.

Please arrive 10 to 15 minutes early to complete intake forms, discuss preferences, and relax in our lounge. Early arrival ensures your full 150-minute experience starts promptly and allows therapists to address any last-minute health considerations.

Certain medical conditions may limit treatments—pregnancy (trimester-specific), uncontrolled high blood pressure, fever, recent surgery, blood clots, or severe skin conditions. Inform us during booking and at arrival so therapists can modify or recommend an alternate safe treatment plan.

Yes—clients may request the same therapist for future appointments. We recommend booking in advance to secure continuity. If your preferred therapist is unavailable, we’ll match you with an equally skilled professional and note preferences in your client profile.